| Customization: | Available |
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| After-sales Service: | Spare Parts |
| Warranty: | 12 Months |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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Q1. Are you a manufacturer?
A: Yes, we are a factory with more than 3 years of manufacturing experience.
Q2. How can we guarantee quality?
A: There will be a pre-production sample check before mass production and a final inspection before shipment.
Q3. What are your terms of delivery?
A: EXW, FOB, CFR, CIF.
Q4. How about your delivery time?
A: Generally, it will take 7-10 working days after receiving your advance payment. The specific delivery time depends on the quantity of your order.
Q5. How much is the freight fee?
A: We will confirm the freight cost based on the size of the model, packing, transportation method, and delivery terms.
Q6. What are your terms of packing?
A: Generally, we use standard exported wooden cases for LCL goods and fixed well for FCL goods.
Q7. Can you customize or support ODM/OEM?
A: Yes, with sufficient quantities, we can customize unique designs and colors for you.
Q8. How do you make our business a long-term and good relationship?
A: We keep good quality and competitive prices to ensure our customers' benefits; We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
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